Whilst maintaining the fundamental concepts of IT service management practices and preparing you for an official certification, these courses are delivered with a Telecommunications flavour and consist of examples from the Telecommunications Sector.
GQI ITILv4 Foundations fully certified training course (with high level telco concepts across 7 ITIL practices)
Service Management modular Praxis course – This is a customisable offering and focuses on KEY Service Management ITIL Practices (with in-depth telco concepts across all selected practices).
ITIL ® 4 Foundation
ITIL® PRAXIS modules
ITIL Foundation & Praxis Modules
*delivered ONLINE or on premise