GQI aquires Punch IT
GQI Expands Service Management Capabilities with Punch IT Acquisition
On 30 June 2023, Gibson Quai International (GQI) announced the acquisition of Punch IT, a specialised Service Management and IT business focused on the Telecommunications and Enterprise markets. This acquisition enhances GQI’s existing Service Management capabilities, particularly in the ServiceNow implementation space, where Punch IT has established itself as a leading provider. With this move, GQI not only strengthens its expertise but also gains valuable partnerships, including ServiceNow Premier Partner certification and Freshworks Partner status.
The acquisition brings 70 new team members into the GQI fold, along with a robust client portfolio and a promising pipeline for future growth. These additions position GQI to deliver expanded services to its existing telecommunications clients while entering new markets such as Finance, Retail, and Enterprise. As part of this acquisition, Piyush Agrawal joins GQI as a Director and Shareholder. With a longstanding reputation for delivering high-end IT and Service Management implementations across Australia, Piyush brings unparalleled expertise and leadership to the business. His contributions are set to drive further growth and innovation within GQI’s expanded service offerings.
Managing Director and CEO Michael de Boer highlighted the strategic significance of the acquisition: “The acquisition of Punch IT marks a significant milestone in GQI’s growth journey. By combining Punch IT’s specialised Service Management expertise with GQI’s established capabilities, we are poised to deliver even greater value to our clients. With Piyush Agrawal joining our leadership team, we gain not only his vast experience but also a shared vision for innovation and excellence. This acquisition broadens our horizons, enabling us to strengthen our presence in telecommunications while entering new markets and driving innovation across multiple sectors.”
This strategic acquisition underscores GQI’s dedication to growth and its mission to provide exceptional Service Management and IT solutions. With an expanded team, enhanced capabilities, and strengthened leadership, GQI is well-equipped to deliver transformative outcomes for its clients in both existing and new markets.
